Jesse Walker has a post on open stacks, closed stacks, and "serendipity" here. Great line:
Asking a librarian to fetch a book for you is like hitting the "I'm Feeling Lucky" button.
As a librarian, I heartily recommend: http://freerangelibrarian.com/2006/06/the_user_is_not_broken_a_meme.php
Posted by: Happy Curmudgeon at June 7, 2006 07:19 AM"Free Range Librarian!" Gotta love that title!
Thanks, I'll check it out.
Posted by: Craig at June 7, 2006 07:35 AM